Refund Policy
Last Updated: 29 August 2026
At MDS Booster, we aim to provide reliable services and a fair refund process. This Refund Policy explains how refunds, cancellations, and wallet funds are handled.
1. Wallet System
MDS Booster uses a prepaid wallet system. Users can add funds to their wallet and use the available balance to purchase services on our platform.
2. Wallet Top-Up Policy
Once funds have been successfully added to the MDS Booster wallet, the amount cannot be withdrawn, transferred, or returned to the user's bank account, credit card, debit card, or original payment method.
Wallet funds are intended for use only within the MDS Booster platform.
This restriction does not apply where a refund is required by applicable law.
3. Refunds for Cancelled Orders
If an order is cancelled because the service cannot be completed, the service is unavailable, the order does not meet the required conditions, or for another valid reason, the applicable order amount will be refunded to the user's MDS Booster wallet.
Eligible refunds will normally be credited automatically after the order is cancelled.
4. Refund Method
Refunds for eligible orders are provided as wallet credit.
Refunded amounts will not normally be returned to the user's bank account or original payment method.
5. Completed Orders
Orders that have been successfully completed are generally not eligible for a refund.
Refunds may be considered in cases involving a genuine service issue, technical error, duplicate charge, or other exceptional circumstances.
6. Failed or Incomplete Orders
If an order fails or cannot be completed, MDS Booster may cancel the order and refund the applicable amount to the user's wallet.
If part of the order has already been successfully processed, the refund may be adjusted accordingly.
7. Incorrect Information
Users are responsible for providing accurate information when placing an order.
If an order cannot be completed because of incorrect, incomplete, invalid, or inaccessible information provided by the user, the order may not qualify for a refund.
8. Duplicate or Incorrect Charges
If a technical error results in a duplicate payment or incorrect wallet deduction, MDS Booster may investigate the transaction and, after verification, refund the applicable amount to the user's wallet.
9. Promotional Credits
Promotional balances, bonuses, rewards, discounts, or complimentary credits are generally non-refundable and cannot be converted into cash unless specifically stated otherwise.
10. Fraud or Abuse
MDS Booster may delay, reject, or reverse a refund if a transaction appears fraudulent, unauthorized, abusive, or in violation of our Terms of Service.
11. Refund Requests
For questions regarding a refund or an incorrect charge, users should contact MDS Booster support and provide the relevant order or transaction details.
We may review the transaction and request additional information before making a final decision.
12. Policy Changes
MDS Booster may update this Refund Policy from time to time. Changes will become effective when the revised policy is published on our website.
13. Contact Us
Website: MDS Booster
Email: support@mdsbooster.com
Website URL: mdsbooster.com
By using our wallet system or placing an order, you acknowledge and agree to this Refund Policy.